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Privacy Policy for Malaysia Accounts

Q: Who should I contact about this policy?

Use live chat after signing in, or email privacy@carta4.co from your registered address if you cannot access the account. Include your phone number, account email and a clear privacy request summary.

Your carta4 Privacy Policy explains what account, wallet, cookie and device data we collect when you browse Salon Prive, Prosperity Lion, Football Studio, Cash Rocket or payment screens…

Malaysia account dataCookie and device recordsWallet privacy checksLocal law applies

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How We Treat Local Account Data

carta4 Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our policy is written for Malaysia account activity: registration details, sign-in records, wallet references, cookie IDs, device signals and messages you send to us. We use that data to run your account, protect the wallet, answer privacy requests, meet record-keeping duties and handle access only where

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local law permits. Payment data from Touch 'n Go, GrabPay, Boost dan FPX is treated as transaction context, not as open banking access. We keep records only for a lawful purpose, restrict staff access, and ask service providers to handle data under written terms. Some records
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may need to remain for fraud checks, dispute handling or legal duties before removal is possible.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

HELP CHANNELS

Privacy Help Through Malaysia Channels

Privacy requests should reach the team that can identify your account and track the request.

SAFETY PRACTICE

carta4 Privacy Controls for Your Account

We treat privacy as part of account operations, not a separate afterthought. The same checks that protect sign-ins, payment references and support messages also shape how we store…

Account data use

We collect details you provide during registration, login and support contact.

Payment references

For Touch 'n Go, GrabPay, Boost dan FPX, we store transaction references, timestamps and status messages.

Cookie controls

Required cookies keep sessions active, remember security choices and detect unusual access.

Retention rules

We keep personal data for account operation, dispute handling, fraud checks and legal duties.

Access safeguards

Sensitive account actions may require email, phone or wallet-reference checks before we share data.

Correction requests

If your name, phone number, email or payment reference is wrong, tell us exactly what needs changing.

Malaysia Privacy Questions Before You Join

Before you open an account, you should know what data is collected, why we need it and how to reach us if something looks wrong. These answers focus on the Privacy Policy only. They explain common account, cookie, payment and support records without making claims beyond what the policy can cover.

It covers registration details, contact records, device signals, cookie IDs, wallet references and support messages linked to your account. It also covers privacy requests you send to us and our responses to those requests.

We collect payment references so your wallet activity can be matched with Touch 'n Go, GrabPay, Boost dan FPX records. The policy treats those details as transaction data used for checks, disputes and account records.

Yes, where local law gives you that right. Contact us from your registered email or account chat, state the data range you need, and we will explain the checks and any limits.

Update simple contact details in the account area where that control is available. For name, identity or payment-reference changes, contact privacy support because we may need proof before changing records that affect verification.

We keep data only while it has a lawful account, security, dispute or record-keeping purpose. Some records can be removed sooner, while others must stay longer because of fraud checks or legal duties.

Cookies help keep you signed in, protect sessions and measure page errors. Some cookies are required for account functions, while analytics cookies help us find broken flows and improve privacy notices without identifying every action.

Use live chat after signing in, or email [email protected] from your registered address if you cannot access the account. Include your phone number, account email and a clear privacy request summary.

Privacy Policy for Malaysia Accounts

Privacy Help Through Malaysia Channels

carta4 Privacy Controls for Your Account

Account data use

Payment references

Cookie controls

Retention rules

Access safeguards

Correction requests

Malaysia Privacy Questions Before You Join

01 What personal data does this Privacy Policy cover?

02 Why do you collect payment-related data?

03 Can I ask for a copy of my account data?

04 How do I correct wrong details in my account?

05 How long do you keep my data?

06 Do cookies track my activity on carta4.co?

07 Who should I contact about this policy?

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